This is the privacy statement of JE Mediation & Consulting, located at Kemphaan 9, 1902 KA in Castricum (hereinafter: the "mediator" or "we"). This privacy statement applies to the processing of personal data of our clients, potential clients, and other persons who visit our website or contact us.   In this privacy statement, you will find information about how we handle personal data. If, after reading this privacy statement, you still have questions about the way we handle personal data, if you wish to exercise your rights as mentioned in this privacy statement under the General Data Protection Regulation ("GDPR") or other laws and regulations regarding personal data, or if you wish to file a complaint about the use of your personal data, you can contact us via telephone: 0636317975 or e-mail: judyeskes@jemediations.nl. If you are not satisfied with the handling of your complaint or if you prefer not to submit your complaint to us, you can also submit it to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via the website www.autoriteitpersoonsgegevens.nl.   The mediator is responsible for the processing of your personal data and will exercise the greatest possible care and, of course, comply with the rules arising from the GDPR.

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Which personal data do we process?

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Mediation file

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If you provide an assignment to the mediator, the mediator processes personal data that you and the other party/parties in your case provide to the mediator. This includes, at a minimum, your contact details such as your name, address, e-mail address, and telephone number. Furthermore, it concerns personal data relevant to the file. Depending on the subject of the mediation, this may also involve sensitive and/or special categories of personal data.  

 

Invoicing

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If you provide an assignment to us, we also process data necessary for sending invoices and processing payments for the services performed by the mediator. In addition to your contact details, this includes your bank account number and any other payment details.  

 

Contact

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If you contact us via the contact form on the website, by e-mail, or by telephone, we process the data you provide. This concerns the contact details you provide to us and the reason why you are seeking contact (for example, because you have a question).  

 

Cookies

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Finally, we process certain data from visitors via functional and limited analytical cookies. Through functional cookies, data is processed that is necessary for the website to function properly, such as your language preference or the preservation of entered settings. Through limited analytical cookies, data such as (part of) your IP address, device type, browser type, and visited pages are processed to gain insight into the use of the website. This data is anonymized as much as possible and has little to no impact on your privacy.

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For what purposes and on what legal basis do we process personal data?

 

Mediation file

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The mediator uses the personal data you have provided in the context of a mediation assignment to handle the mediation file. Because sensitive and/or special categories of personal data may be processed during the mediation process (which is not always clear in advance), we ask for your consent to process your personal data. You grant this consent by signing the mediation agreement. If you do not grant this consent, you unfortunately cannot use the services of the mediator, as the mediator cannot perform the services without processing personal data relevant to the file.   You have the right to withdraw your consent. The mediator may then no longer process your data. From the moment of withdrawal of consent, the mediator can no longer perform services for you and will have to close the mediation file immediately.  

 

Invoicing

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We use the payment details you have provided to invoice for work performed. This processing is necessary to execute the agreement you enter into with us.  

 

Contact

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We use the contact details you provide to contact you if necessary, for example, to answer a question. We process these personal data because it is necessary for the pursuit of our legitimate interest, namely the interest of being able to carry out our work and obtaining new assignments.

 

Cookies

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Functional cookies are used because they are necessary for our website to function properly. The limited analytical cookies are placed because it is necessary to keep track of statistics about website visits, for example, to see which pages are viewed most frequently. We process this data based on our legitimate interest to ensure the website functions well and to improve it.

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How long do we store your personal data?

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Mediation file

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In principle, we keep the mediation file and the personal data contained therein for twenty years after the file has been closed. This period aligns with the maximum limitation period for civil claims. In exceptional cases, we keep a file longer than twenty years, for example, if the limitation period is stayed (interrupted) or if the mediator believes there is another legitimate interest in keeping the file longer.  

 

Administration

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We keep our administration, including invoices and other documents stating the personal data of parties, for a period of seven years after the end of the financial year to comply with tax retention obligations. 

 

Other contact details

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We keep other contact details for one year after the last contact, unless you submit a request to us earlier to delete them.  

 

Cookies

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Data processed via functional cookies is kept as long as necessary to offer the relevant functionality of the website. Data about website visitors is kept for two months after the visit to the website.

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With whom do we share your data?

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If personal data is processed via limited analytical cookies, it is shared with the provider of the analysis tool, Google LLC. The transfer takes place on the basis of the EU-US Data Privacy Framework, which has been designated by the European Commission as providing an adequate level of protection.  

 

If you, or another party involved in a mediation, file a complaint against the mediator regarding the handling of a mediation file containing your personal data, your personal data may be provided to the Netherlands Mediators Federation (MfN) and/or the Foundation for Disciplinary Adjudication for Mediators (STM). Your data will be treated confidentially by both organizations.   We do not provide your data to other third parties unless we are obliged to provide certain data under applicable laws and regulations, for example, to the police in the context of a criminal investigation.

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How is your data secured?

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We have taken appropriate technical and organizational security measures to protect your personal data against loss, misuse, and unauthorized access by third parties.

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What are your rights?

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 You have the following rights:  

• a. The right to access your personal data and receive a copy thereof;

• b. The right to rectification of your personal data if it is incorrect or incomplete;

• c. The right to object to the processing and/or – in certain cases – the right to restrict the processing of your personal data;

• d. In certain cases: the right to have your personal data erased ('right to be forgotten');

• e. The right to obtain your personal data in a structured, commonly used, and machine-readable format and to transfer that data to another party.   For more information about these rights and when you can exercise them, see Articles 15 through 20 of the General Data Protection Regulation.   You can exercise your rights by contacting us via the e-mail address or telephone number mentioned at the beginning of this privacy statement.

 

Changes

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Sometimes changes may occur in the personal data we process or the applicable regulations. In that case, we may adjust this privacy statement. 

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January 1st, 2026